Privacy Policy
This Privacy Policy explains how the website museivaticani.info (hereinafter referred to as "the Site", "We", "Us") collects, uses, stores, and protects the personal data of users (hereinafter referred to as "You", "the User") when using our resource to book tours. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union.
1. What Data We Collect
We collect only the data necessary for organizing and conducting high-quality group and private tours. This includes:
Data you provide when filling out contact forms: name, contact phone number (including WhatsApp/Telegram), email address, preferred tour date and time, and the number of participants.
Technical data (collected automatically via cookies): IP address, browser type, language settings, time of visit to the Site, and the pages you viewed.
2. Purposes of Data Collection and Processing
We use your personal data exclusively for the following purposes:
Processing your tour booking requests and guide service inquiries.
Communicating with you to clarify tour details, meeting points, and payment arrangements.
Improving the performance of our Site, analyzing traffic, and enhancing the quality of our customer service.
3. Legal Basis for Processing (in accordance with GDPR)
We process your data on the following legal grounds:
Performance of pre-contractual and contractual obligations: processing is necessary to respond to your request and arrange your tour.
Your consent: by submitting a contact form on the Site or reaching out to us via messengers, you voluntarily give your consent to the processing of the data you provide.
Legitimate interest: analyzing the technical operation of the Site to ensure its security and stability.
4. Data Storage and Security
Storage period: We retain your personal data only as long as necessary to fulfill the purposes for which they were collected (organizing your tour) or to comply with tax and legal obligations.
Security: Our Site uses a secure connection (SSL encryption) to prevent unauthorized access to your data. We never share your personal contact information with third parties, except in cases directly related to arranging your tour (e.g., purchasing name-based museum tickets on your behalf).
5. Your Rights (in accordance with GDPR)
As a user located in the EU or booking services within the EU, you have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate or outdated data.
Request complete deletion of your data ("the right to be forgotten") from our database after your tour has been completed.
Withdraw your consent to data processing at any time by contacting us via the details provided on the Site.
6. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as legislation changes or the functionality of the Site evolves. The current version is always published on this page.